Welcome to www.mittalsafetyworks.com (the “Website“), owned and operated by Mittal Safety Works Private Ltd, a company incorporated under the Companies Act, 2013, with CIN U25933DL2024PTC428415, registered at A-32, Mangolpuri Industrial Area Phase II, Delhi — 110085 (“Company,” “we,” “us,” “our“), operating the Indcare brand of industrial safety footwear.

These Terms of Use (“Terms“) form a legally binding electronic record between you (the “User” or “you“) and the Company, within the meaning of the Information Technology Act, 2000 and the rules made thereunder. By accessing or using this Website, you acknowledge that you have read, understood, and irrevocably agree to be bound by these Terms and our Privacy Policy. If you do not agree, please cease use of this Website immediately.

1. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age and possess the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
• You are not subject to any legal disability or court order that would prevent you from entering into these Terms.
• If accessing this Website on behalf of a company, partnership, or other legal entity, you have the authority to bind that entity to these Terms, and “you” shall refer to that entity.
• You are using the Website for lawful, commercial, or professional purposes only and not for any purpose that violates any applicable Indian law or regulation.

2. Nature of the Website

This Website is a business-to-business (B2B) product showcase and enquiry platform for industrial safety footwear manufactured, marketed, and supplied by Mittal Safety Works Private Ltd under the Indcare brand. The Website enables authorised users to:

• Browse the Indcare product catalogue — including PU safety shoes, PVC safety shoes, and PVC gumboots.
• View product specifications, safety certifications, and compliance documentation.
• Submit product enquiries and bulk quotation requests to our sales team.
• Access industry articles, safety guidance, and company information.
• Contact us for dealer registration, distributor partnerships, and bulk procurement.

The Website is not an e-commerce platform. No financial transactions take place on the Website. Pricing is communicated separately through quotation documents upon request.

3. Intellectual Property Rights

All content on this Website — including product names, product photographs, the “Indcare” trade mark, the “Mittal Safety Works” name and logo, all text, graphics, user interface design, visual elements, software code, and compiled data — is the exclusive intellectual property of Mittal Safety Works Private Ltd and is protected under:

• The Copyright Act, 1957 (India)
• The Trade Marks Act, 1999 (India)
• The Information Technology Act, 2000 (India)
• Other applicable intellectual property laws in India and internationally

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for lawful personal or professional reference purposes. You are expressly prohibited from:

• Reproducing, distributing, publicly displaying, or creating derivative works from any content without our prior written consent.
• Downloading, scraping, or systematically extracting product data, images, or text from the Website.
• Using the “Indcare” or “Mittal Safety Works” name, logo, or trade marks in any manner without our express prior written permission.
• Reverse-engineering, decompiling, or disassembling any software component of the Website.

4. Permitted and Prohibited Use

You may use this Website only for lawful purposes consistent with these Terms. You expressly agree not to:

• Violate any applicable Indian law, regulation, court order, or statutory requirement, including but not limited to the IT Act, 2000, the IPC, 1860, and consumer protection legislation.
• Transmit or distribute unsolicited commercial communications, bulk promotional messages, or spam.
• Attempt to gain unauthorised access to the Website, its backend systems, databases, or servers.
• Introduce or transmit any malware, virus, trojan horse, ransomware, or other harmful or disruptive code.
• Use automated tools including bots, scripts, crawlers, or scrapers to access, index, or collect data from the Website without our written permission.
• Collect, harvest, or aggregate personal data of other users without their consent.
• Impersonate any person, company, or entity, or misrepresent your identity or affiliation.
• Post, upload, or transmit content that is defamatory, obscene, hateful, sexually explicit, threatening, or in violation of any third party’s rights.
• Use the Website in a manner that imposes an unreasonable or disproportionately large load on our infrastructure.

Any violation of these prohibitions may result in immediate termination of your access to the Website and may be reported to the appropriate authorities under the IT Act, 2000 and related legislation.

5. User Submissions

When you submit information through our enquiry or contact forms:

• You represent that all information you provide is accurate, current, and complete to the best of your knowledge.
• You grant us a non-exclusive, royalty-free licence to use, store, and process that information for the purpose of responding to your enquiry or fulfilling your request.
• You acknowledge that any communication you send may be retained by us as described in our Privacy Policy.
• You agree not to submit any information that is false, misleading, or infringes any third-party rights.

6. Product Information and Pricing

Product descriptions, specifications, dimensions, colours, and photographs on this Website are provided for general informational purposes and to assist procurement decisions. While we make every effort to ensure accuracy:

• Product specifications may vary within manufacturing tolerances and due to periodic product updates.
• Photographs and renders are representative and may differ from the actual product in colour, texture, or finish.
• We reserve the right to modify or discontinue any product without prior notice.

No pricing is published on this Website. All pricing is provided on a case-by-case basis through formal quotation documents and is subject to change without notice. A quotation is valid only for the period specified therein.

7. No Offer or Contract

Your submission of a product enquiry or quotation request does not constitute a binding offer, order, or contract in law. No contract for the supply of goods is formed until both parties have executed a formal purchase order or supply agreement. We reserve the right to decline any enquiry or quotation request at our discretion, without assigning a reason.

8. Third-Party Links and Services

The Website may contain links to third-party websites or services for reference purposes. These links are provided for your convenience only. We do not endorse, control, operate, sponsor, or take responsibility for the content, accuracy, or privacy practices of any third-party website. Your use of any linked third-party website is entirely at your own risk and subject to the terms and privacy policy of that website.

The Website uses Google Analytics, a web analytics service provided by Google LLC. Google’s use of data is governed by Google’s privacy policy. We do not share individually identifiable data with Google.

9. Disclaimer of Warranties

To the maximum extent permitted by applicable Indian law, the Website and all its content and services are provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, whether express, implied, or statutory — including without limitation any implied warranty of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, or non-infringement.

We do not warrant that: (a) the Website will be available at all times or free from errors, interruptions, or downtime; (b) information on the Website is complete, accurate, or up to date; or (c) the Website or its servers are free from viruses or harmful components. We assume no responsibility for errors or omissions in content.

10. Limitation of Liability

To the fullest extent permissible under applicable Indian law, Mittal Safety Works Private Ltd, its directors, officers, employees, agents, and contractors shall not be liable for any:

• Indirect, special, incidental, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website.
• Loss of profit, revenue, business opportunity, data, or goodwill.
• Damages arising from reliance on information obtained from the Website.
• Interruption, delay, or failure of the Website due to circumstances beyond our reasonable control, including natural disasters, government actions, cyberattacks, or ISP failures.

In all cases, our total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed INR 10,000 (Rupees Ten Thousand Only). This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Indian law, including under the Consumer Protection Act, 2019 to the extent applicable.

11. Indemnification

You agree to fully indemnify, defend, and hold harmless Mittal Safety Works Private Ltd, its directors, officers, employees, and agents from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and court costs) arising out of or in connection with:

• Your use or misuse of the Website.
• Your breach or alleged breach of these Terms or applicable law.
• Any content or data you submit to the Website.
• Your infringement of any third-party intellectual property, privacy, or other rights.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed exclusively in accordance with the laws of the Republic of India, without regard to conflict of law principles.

Subject to the dispute resolution clause below, the courts of New Delhi, India shall have exclusive jurisdiction to settle any disputes arising from these Terms or the use of this Website.

13. Dispute Resolution

Before initiating any legal proceedings, both parties agree to attempt resolution in good faith through the following steps:

• Step 1 — Direct resolution: The aggrieved party shall give written notice to the other party at legal@mittalsafetyworks.com specifying the nature of the dispute. Both parties shall attempt to resolve the matter within 30 days of receipt of notice.
• Step 2 — Mediation: If unresolved within 30 days, the parties may refer the dispute to a mutually agreed mediator under the Mediation Act, 2023 (India).
• Step 3 — Litigation: If mediation fails or is not agreed, either party may initiate legal proceedings before the courts of New Delhi, India.

Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

14. Severability and Waiver

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect. Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.

15. Amendments

We reserve the right to amend, modify, update, or replace these Terms at any time at our sole discretion. Amended Terms will be posted on this page with a revised “Last Updated” date. For material changes, we will make reasonable efforts to notify registered users by email at least 7 days before the changes take effect. Your continued use of the Website after the revised Terms are posted constitutes your binding acceptance of the changes. If you do not agree to the revised Terms, you must cease use of the Website.

16. Contact Us