Terms and Condition

The Terms and Conditions pertains to anyone who conducts joining, buying, bidding, selling and all other activities on MSW website. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the website, the content and computer programs provided by or through the website, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by us from time to time without specific notice to you end. Agreement posted on the website reflects the latest agreement and you should carefully review the same before you use our site.
 

Product, pricing and descriptions Policy

The price displayed for products on our website represents the full retail price listed on the product in accordance with standard industry practice. We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition within stipulated time frame.
 
Shipping Policy

We, at Mittal Safety Works, are committed to deliver your order accurately, in good condition, and on time. We make our best efforts to ship each item in your order within 15 working days of the order. To ensure that your order reaches you in the fastest time and in good condition, we only ship through our trusted agencies.
 
Cancellation and Return Policy
  • All articles being returned for exchange/claim must be accompanied by original Invoice
  • No warranty/guarantee/exchange for articles purchased on discount or during sale period
  • Articles / Product sold under any promotional scheme including but not limited to discount coupons / gift coupons issued under any promotional scheme of BIL or any third party will not be eligible for exchange & Claim/Refund.

For Exchange or Claim, it is mandatory to have the article inspected by Mittal Safety Works representative upon approval of merchandise for exchange/claim
Replacement against exchange/claims will be subject to availability of the same product. In case, the same product is not available with Mittal Safety Works.
In order to initiate cancellation of order or return of merchandise, the product should be returned within 15 days of delivery. The merchandise will be considered if:
  • Product is not used/worn or altered
  • There is no physical damage to the box or to the product
  • If sealed package of branded products is not open
  • The packet was empty / some item or accessory was missing from the merchandise
  • The product was defective, which includes significantly different from the description given by the merchant (wrong size, colour, quality or material related issues)
  • You changed your mind due to any other reason

To return a product, you can raise a return request at our helpline number 1800-100-100 or email at info@mittalsafetyworks.com with following details:

Order ID:
Date of placing order:
Reason for order Cancellation/ initiating return: